Lebaran, Avoid Broadcast Message Kominfo Requested

Illustration (Ist)Jakarta -Indonesian Ministry of communication and Informatics (Kominfo) predicts there will be a very significant spike in the use of telecommunications and admits hight. In addition to asking the operator, the consumer was on standby dihimbau efficiently use SMS, voice or data.

Described and information center Chief Publicist Kominfo Gatot S Dewabroto, on hight--H-1 to H + 1--total estimated there will be 4 billion SMS will be sent each other throughout the telecommunication provider in Indonesia.

"The message Service, excluding the services that are delivered via MMS, WhatsApp Messenger BBM and likely to rise to 95 million service or increased by 270% than normal," said Gatot, through his statement, Saturday (18/8/2012).

As for the voice services, estimated in total will take place to talk 2.499.300.000 minutes in 3 days was at the same time of tens of millions of users of telecommunications services.

With regard to communications data (e.g. to be increased to approximately 238 terabytes or an average increase of approximately 25% to 33% when compared to normal conditions.

"Considering the possibility of the use of social media by the public both during the journey, then to the entire telecommunication provider already reminded also to provide excess capacity for anticipating banwidth Spike," he asserts.

Kominfo also reminded, to all telecommunication provider are also reminded to mensiagakan call center or contact center is active (not passive answering machine) that actively, persuasive, communicative and informative can provide information as best as possible had received complaints, complaints and questions from the public.

Also appealed to customers Kominfo can efficiently in anticipation of the time and quantity of data that is sent. That is, given the current peak season will take place on a day time until H admits Lebaran + 1 and estimated telecommunications traffic is quite high.

In addition, although each user has the right to broadcast the message regardless of the posting, but rather suggested not instantly immediately sent everything, because potential hang will occur (the device suddenly not working) is quite high, and consequently it must be resubmitted.

"This means no error on the quality of service telecommunication provider. More recommended to be sent in stages, "demolished Gatot.

(tyo/Celine)

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